Evidence-based Educational Programs for Patients, Consumers,
and Healthcare Workers
Dr. McGuckin has
authored and developed programs for healthcare
consumers that position the patient as an active
partner in their care. By building or
reinforcing patients' skills of self-efficacy and
health literacy, patients can confidently seek
knowledge about their care in order to make informed
decisions. Usually all it takes is a simple
brochure for the patient and simple instructions
that empower healthcare workers to nurture this
patient-healthcare worker partnership.
These
programs were developed with National Patient Safety
Goal 13 in mind (Encourage patients' active involvement in
their own care as a patient safety strategy.).
We are delighted that the elements of performance
for the goal have been streamlined and moved to
Infection Control and also Provision of Care
standards for hospitals, ambulatory care, critical
access hospitals, long term care, behavioral health,
home care, office-based surgery, and
Medicare/Medicaid Certification-based long term
care.
See 2010 NPSGs here.
A few points from the rationale and elements of
performance:
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Identify ways in which the
patient or family can report safety concerns and
encourage them to do so.
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Communication with patient and
family about all aspects of care, treatment, and services is
an important characteristic of a culture of safety.
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The patient can be an important
source of information about potential adverse events and
hazardous conditions.
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The hospital provides the patients
with information regarding infection control measures for hand
hygiene practices, respiratory hygiene practices, and contact
precautions according to the patients' condition.... discussed
with patient and family on day patient enters the hospitals or
as soon as possible. Patients' understanding is evaluated
and documented.
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Information provided to patient may
be in any form of media.
WHO Guidelines for Hand Hygiene Ch.
5 defines patient empowerment as "A process in which patients
understand their role, are given the knowledge and skills by
their health-care provider to perform a task in an environment
that recognizes community and cultural differences and
encourages patient participation."
See how our programs support, and
are supported by, leading guidelines.
Patient empowerment to
encourage hand hygiene compliance
Partners In Care:
All for
One©:
One Patient
One HCW
One
Question: Did
you Wash/Sanitize your Hands?
"Patients should be sure
that any Physician, Nurse, and Therapist has washed
his/her hands before touching them" - McGuckin
M. Medical World News 1982; Feb 15.
For almost 30 years, Dr.
McGuckin has championed patient empowerment
methodology. In
1997, she developed and authored Partners In Your Care
as a first attempt to get patients involved by
telling them to remind their healthcare workers to
perform hand hygiene. It was
a good starting point, but someone was missing in
this partnership...
the healthcare worker! Therefore, in 2007 with the help of
colleagues and consumers, we have developed a
different, enriched empowerment program that unites
the patient and healthcare worker
as partners in care.
 HCWs
are empowered as both authority figures and role
models who encourage the patient, giving explicit
permission or invitation, to remind everyone
involved in their care to perform HH before
performing any healthcare task. Patients,
family, and other visitors are all explicitly
invited again and again by everyone on the
healthcare team throughout their stay, to remind and
keep reminding, everyone to wash or sanitize their
hands!
Top two pictures:
Healthcare workers explicitly invite a patient as
well as a family member to remind anyone who comes
in contact with the patient to please wash or
sanitize their hands before performing the care
task. HCWs remind again and again, reassuring
patients that speaking up is the norm.
Click for PDF sample
brochure (opens new window)
We offer this program
independently or in conjunction with our hand
hygiene measurement and benchmarking reports.
Ask us for more information! E-mail
data@hhreports.com.
Partners In Care: All
for One©
2007 McGuckin Methods International, Inc. |
Consumer
Guides
"What To Do Before... " addresses
six critical areas where consumers can play a vital role in being
informed and empowered. The program gives consumers the facts
and makes them full partners in their healthcare.
The perfect
complement to every consumer health education program, vital
information is presented in an easy to read and understand Question
& Answer brochure format. Consumers are expected to assume more
responsibility for their healthcare, but they can't be expected to
be full participants if they don't have all the information at their
fingertips.
We provide you with electronic files you
can duplicate at your facility. E-mail
data@hhreports.com.
You are invited to view samples by
clicking on the images below:
What to Do Before...
©
2005 McGuckin Methods International, Inc
We offer this program independently or in conjunction with our hand
hygiene measurement and benchmarking reports.
Ask us for more information! E-mail
data@hhreports.com.
Other Programs
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A helpful hand hygiene checklist
to keep close at all times.
Our patient empowerment program includes
reminders that patients (and their loved ones and care givers) can
bring to the hospital and keep close while undergoing treatment.
Contact us for more information.
click
to enlarge sample
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Radio Public Service Announcements |
Share your message with
the community.
Our announcements for radio
(or other audio media) share your commitment to good
hand hygiene to the greater community.
Hear a Sample which has aired on Philadelphia
radio.
Sample is Windows Media Audio.
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Books
Upcoming:
A Consumer's Guide to Healthcare
Acquired Infections
Dr. McGuckin is completing a
comprehensive patient guide on empowerment which will include case
studies and highlight steps that consumers need to take to be
empowered. More information soon.
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Initiatives
Measurement /
Feedback
Your
Monthly Reports:
How to implement the hand hygiene compliance measurement program
at your healthcare center.
more...
Request
a sample:
E-mail us to request a sample monthly report at:
data@hhreports.com.
We will e-mail you a PDF sample.
Current compliance in the
USA:
See current aggregate hand hygiene compliance data, updated
monthly.
more...
Patient
/ HCW Education
Healthcare consumer education programs including the
All for One©
patient empowerment / healthcare worker empowerment program.
more...
Newsletter.
Talk to the Hand, MMI's periodic
hand hygiene newsletter with compliance tips from
Preventionists, infection control event notices, and other
educational FYIs.
more...
Request a newsletter:
E-mail us to add yourself to our e-list at:
data@hhreports.com.
Nobody uses these contacts except McGuckin Methods for HH
compliance related notices only.
USA
Initiatives:
CDC H1N1 Situation
updates and general information. Open new window...
 FLU.GOV
Know what to do about the flu.
Seasonal, H1N1, H5N1, pandemic flu.
Open
new window...
 2010
National Patient Safety Goals from Joint Commission.
Open new window...
Also note changes in the NPSGs for 2010, from the
Joint Commission Perspectives October 2009 newsletter.
 FAQs
for NPSG 07.01.01 Meeting Hand Hygiene Guidelines
Open new window...
 CDC
Guideline for Hand Hygiene, 2002.
Open new window...
Global
Initiatives:
 World Health
Org.
Global Patient Safety Challenge:
Clean Care is Safer Care.
Open new window...
 WHO
Guidelines
for Hand Hygiene in Health Care. A
comprehensive manual.
more...
May 5, 2010 is the next SAVE LIVES:
Clean Your Hands event.
Webinars, tools and resources, best practices, and more.
Pledge your healthcare facility's commitment and visit this
resourceful website. 1352
healthcare centers in the USA have signed up as of Oct. 30,
2009! Open new window...
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